Shaiya Hub is committed to protecting your privacy and establishing a strong relationship with our users. This privacy policy explains (i) the personal information collected through our website and (ii) the use of our products and services provided through our website, other third-party platforms, and desktop and mobile applications (collectively referred to as "Our Services").

This policy does not apply to (a) the practices of companies we do not own or control, (b) individuals we do not employ or manage, (c) third-party websites linked to or from Our Services, (d) information you provide to us for job applications, service provision, job offers, or similar matters, (e) unsolicited information provided to us, and/or (f) offline collected information.

As used in this Privacy Policy, "personal information" means information that can personally identify you, such as your name, email address, phone number, or physical address.

Important:

If you do not agree to the terms and conditions described in this user agreement, please do not use our services.

Information We Collect

We may collect various types of information from you when you use our services. Here are examples to help you better understand the types of information we collect:

1. Information You Provide Directly

We may collect information you provide directly while using our services, including but not limited to:

Registration and Profile Information: Your username, password, and other related information to register or create a profile.

Payment Information: Billing information (invoices, refID, etc.) required to complete transactions.

Publicly Shared Information: Information you share publicly through community forums, message boards, blogs, general channels, and public profiles. (Please note that such information is public, and you should not expect privacy or confidentiality for this information. We do not accept any responsibility for the disclosure of this information.)

Customer Support Information: Information you provide when contacting us for support or reporting an issue.

Friends List: Your friends list (e.g., if you associate others with our services or create a group within our services).

Sweepstakes / Promotions: Information you provide to participate in sweepstakes and promotions.

2. Information Collected through Technology

We collect information through technology to make our services more useful and engaging for our users, including but not limited to:

Cookies: We may use cookies to track general, non-personal information about our users for statistical and market research purposes (e.g., username, pages viewed, time spent on applications, only visited websites). This information is collected in an aggregated and anonymous manner.

Log Files: Like most internet services, we may use log files on the server side. Data stored in log files includes your Internet Protocol (IP) address, browser type, Internet service provider, websites directing to/from, device type, date/time stamps, and user activity (e.g., feature usage, user ranking, game statistics).

Temporary Files: Additionally, the software enabling our websites may have associated log and temporary files stored on our servers. These files store your account information, preference settings, system notifications, and other data required for using our services. Your information may also be included in regularly performed server backups. This information is collected in an aggregated and anonymous manner.

Patches: When any game or application is updated or "patched", our patch procedure may check your device to ensure you have the latest version of the files.

We may also collect other information through technology, such as information about your hardware, operating systems, and usage patterns.

How We Use Your Information

We may use the information we collect for various purposes, particularly to operate and improve our services. Our uses include but are not limited to:

Communication: Communication regarding your account and new features and offers related to our services.

Services: Providing our services, including fulfilling requests and resolving customer support issues.

Analysis: Analyzing trends and user behavior to improve our services and develop new services.

Protection: Protecting our services from misuse and ensuring the safety and security of our users, employees, and third parties, or the integrity of our services as necessary or determined.

Among other forms of communication, we may send push notifications to your mobile device for game updates and other relevant messages. You can manage instant notification settings from the "options" or "settings" page in the mobile application or from your device’s settings page.

Finally, we may take your personal information and de-identify it. This is done by combining it with other non-identifiable information or by removing identifiers that make the information personally identifiable. This process is known as personalizing your information. Given the non-personal nature of this information, there are no restrictions on our use of non-personal information under this Privacy Policy.

Sharing Your Information with Third Parties

We will not share your personal information with unrelated third-party advertisers.

We will share your personal information in the following cases:

Service Providers: We may share your information with third-party service providers who assist us in operating and providing our services (e.g., payment processing, customer support, data analysis). These service providers are obligated to protect your information and use it only for the purposes for which it was disclosed.

Legal Requirements: We may disclose your information if required to do so by law, regulation, or legal process (e.g., in response to a subpoena or court order).

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of the transaction.

Safety and Security: We may disclose your information if we believe it is necessary to protect the safety, rights, or property of our users, employees, or others, or to enforce our terms of service.

Data Security

We take reasonable measures to protect the security of your personal information. However, please note that no data transmission or storage system can be guaranteed to be completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

Your Choices

You have the right to access, correct, or delete your personal information. You can also opt out of receiving certain communications from us. To exercise these rights, please contact us using the contact information provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of